Join EVERSANA as a Medical Information Specialist in Pune, Maharashtra
Position Name: Medical Information Specialist
Organization: EVERSANA
Qualification: Doctorate of Pharmacy (Pharm.D) or Doctorate of Medicine (M.D.)
Experience: 2 Years
Salary: Not disclosed
Location: Pune, Maharashtra
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services, and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills, and talents are unique, but together we make an impact every day. Join us!
Job Description
THE POSITION:
This position in the Medical Communications team is a part of integrated commercial services. The position delivers industry-leading services, which include case processing of adverse event reports, product quality complaint reports, and medical inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Case processing of adverse event reports, product quality complaint reports, and medical inquiries from physicians, pharmacists, nurses, other healthcare professionals, and consumers/patients.
- Identify adverse events and product complaints during data entry of medical inquiries.
- Utilize writing skills to write adverse event reports, product quality complaint reports, correspondences, medical inquiry responses, and case documentation.
- Coordinate processes necessary for responding to quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant.
- Utilize drug information skills to critically evaluate and analyze medical literature in researching and developing information for written dissemination to healthcare professionals.
- Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support.
- Medical writing.
- All other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
- Education: Doctorate of Pharmacy (Pharm.D) or Doctorate of Medicine (M.D.)
- Experience and/or Training: A minimum of 2 years of clinical experiences and/or medical information/pharmacovigilance in healthcare.
- Must speak, read, and write in English fluently.
- Technology/Equipment: Computer proficiency in Microsoft Word, Excel, and other Windows applications. Utilization of Medical Information Management Systems, Safety Databases, or equivalent.
- Positive Attitude and Energy: Exhibits an upbeat attitude, a genuine interest in others, and a sense of humor. Energizes others and heightens morale through her/his attitude.
- Communication Skills: Possesses the ability to develop and articulate ideas and information that generate understanding and create a climate that motivates and encourages others to participate.
- Innovator: Transforms creative ideas into original solutions that positively impact the company’s performance.
- Highly Principled: Proves to be a professional of unquestionable integrity, credibility, and character who demonstrates high moral and ethical behavior.
OUR CULTURAL BELIEFS:
- Patient Minded: I act with the patient’s best interest in mind.
- Client Delight: I own every client experience and its impact on results.
- Take Action: I am empowered and hold myself accountable.
- Embrace Diversity: I create an environment of awareness and respect.
- Grow Talent: I own my development and invest in the development of others.
- Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.
- Communication Matters: I speak up to create transparent, thoughtful, and timely dialogue.
- Always Innovate: I am bold and creative in everything I do.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.
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